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CONFERENCE
PROGRAM
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Sunday, October 26
6pm
68pm120
EXPERIENCE
Hilton - Level 3 - Exhibition Area
Welcome Reception
EVENTS
David Fryar
Rooney Gleason
Luke McCormack
Monday, October 27
7am
7.158am45
EXPERIENCE
Hilton - Ground - Hilton Lobby (Pitt St End)
Walk. Move. Groove.
WELLNESS
7.30am
PIEF Village Open!
7.30am5pm
EXPERIENCE
Hilton - Level 3 - Exhibition Area
PIEF Village Open!
Join us in the PIEF Village for Registrations & Concierge, Exhibitors, Studio PIEF Podcast Studio, Exhibitor Stage, All Day Dining & a few surprises! We have a dedicated PIEF Village Food Hall located in Grand Ballroom B.
EVENTS
8.30am
8.308.45am15
PLENARIES
Hilton - Level 3 - Grand Ballroom A
Welcome to PIEF 2025
PLENARY
Jihad Dib, MP
Dr Nora Koslowski
Raymond Weatherall
8.459.45am60
PLENARIES
Hilton - Level 3 - Grand Ballroom A
Industry Panel - Igniting Change: The Evolve Mindset
PANEL
Chair: Rebecca Harris
Geniere Aplin
David Fryar
Tracey Slatter
Chris White
Mandy Young
9.30am
9.4510.45am60
PLENARIES
Hilton - Level 3 - Grand Ballroom A
Keynote - Navigating the Psychosocial Landscape of our AI Future
PLENARY
Prof Joel Pearson
10.30am
10.4511.10am25
BREAKS
Break
Enjoy a session break to visit our Labs, Networking Hub, Wellness Lounge or Co-Working Space on Level 4 or our PIEF Village on Level 3!
10.5011.20am30
EXPERIENCE
Hilton - Level 4 - Labs Area
A Roll Of The Dice - Disability Is The Minority Group That Anyone Can Join, At Any Time
LAB
Alexa Locke
10.5511.10am15
EXPERIENCE
Hilton - Level 4 - Wellness Lounge
Pause. Breathe. Renew.
WELLNESS
Margie Hellman
11am
11.1011.40am30
INNOVATION
Hilton - Level 2 - Room 2
Elevate & Empower: Building The Future-Ready Workforce For Claims Excellence
PRESENTATION
Chair: Kimberley WC Walker
Laura Heffernan
Peter Tran
11.1011.40am30
IMPACT
Hilton - Level 3 - Grand Ballroom A
Transforming Scheme Access: Unlocking The Power Of The NIISQ Direct Participant Portal
PRESENTATION
Chair: Lidia Stojanovski
Jacinta Draper
Krystal Grace
11.10am12.40pm90
ISSUES
Hilton - Level 2 - Stateroom
Not Just Part Of The Job: Addressing The Hidden Psychosocial Costs Of Inappropriate Customer Behaviour
PRESENTATION & WORKSHOP
Chair: Peter Anderson
Heizy Serrels
11.10am12.40pm90
INSPIRATION
Hilton - Level 4 - Breakout Room
Schwartz Rounds: A Claim I Will Never Forget
PANEL
Chair: Brianna Cattanach
Todd Campbell
David Fryar
Thea Hobbins
Renee Thornton
11.30am
11.35am12.05pm30
EXPERIENCE
Hilton - Level 4 - Labs Area
Game Changer Beyond the Norms: Solving Functional Capacity Myths and Job Demands for Better Return to Work
LAB
Dr Boris Fedoric
Toby Roberts
11.55am12.40pm45
IMPACT
Hilton - Level 3 - Grand Ballroom A
Breaking Barriers: Building Neurodiverse-Friendly Workplaces For Better Culture And Productivity
PANEL
Chair: Rob Parkes
Chair: Lidia Stojanovski
Kate Fernandes
Lisa Lange
Nicky McManus
11.55am12.40pm45
IMPACT
Hilton - Level 2 - Room 2
Bridging The Distance: Challenges And Innovations In Servicing Rural And Remote Clients In Injury Management
PANEL
Chair: David Eaton
Chair: Lauren McKirdy
Clare Dunnicliff
John Huston
Clayton Waters
12pm
1212.25pm25
EXPERIENCE
Hilton - Level 4 - Wellness Lounge
Vibrate. Balance. Awaken.
WELLNESS
12.2012.50pm30
EXPERIENCE
Hilton - Level 4 - Labs Area
A Roll Of The Dice - Disability Is The Minority Group That Anyone Can Join, At Any Time
LAB
Alexa Locke
12.30pm
12.451.15pm30
BREAKS
Break
Enjoy a session break to visit our Labs, Networking Hub, Wellness Lounge or Co-Working Space on Level 4 or our PIEF Village on Level 3!
1pm
1.051.35pm30
EXPERIENCE
Hilton - Level 4 - Labs Area
Game Changer Beyond The Norms: Solving Functional Capacity Myths And Job Demands For Better Return To Work
LAB
Dr Boris Fedoric
Toby Roberts
1.101.40pm30
ISSUES
Hilton - Level 3 - Grand Ballroom A
Are We Funding Harm? Teasing Out The Unintended Consequences Of Clinical Care In Personal Injury Schemes
PRESENTATION
Chair: Peter Anderson
Tanya Cambey
Dr Mary Wyatt
1.101.40pm30
INSPIRATION
Hilton - Level 2 - Room 2
More Than Survival: Charles' Story Of Rebuilding His Life After Catastrophic Injury
PRESENTATION
Chair: Matthew Vickers
Liz Brownlee
Kat Couch
Charles Williamson
1.102.10pm60
IMPACT
Hilton - Level 2 - Stateroom
Cultural Safety For Indigenous Australians: Basic Skills, Considerations And Resources
WORKSHOP
Chair: Angela Sormaz
Cindia Reine
1.102.40pm90
INNOVATION
Hilton - Level 4 - Breakout Room
Innovating Insurance: Integrating Veteran-Specific Employment And Recovery Models To Drive System-Level Performance
PRESENTATION & WORKSHOP
Chair: Jake Krausmann
Katie Maloney
Chris Skaroupka
1.30pm
1.452.15pm30
ISSUES
Hilton - Level 3 - Grand Ballroom A
Meeting The Challenges Facing Medico-legal Services In Compensation Schemes
PRESENTATION
Chair: Peter Anderson
Ash Evans
1.452.30pm45
INSPIRATION
Hilton - Level 2 - Room 2
Creating More Impactful Futures Through Community, Innovation And Participation
PANEL
Chair: Michelle Bain
Ryley Batt
Mick Garnett
Kathleen Nicholls
1.502.20pm30
EXPERIENCE
Hilton - Level 4 - Labs Area
A Roll Of The Dice - Disability Is The Minority Group That Anyone Can Join, At Any Time
LAB
Alexa Locke
2pm
2.202.50pm30
IMPACT
Hilton - Level 2 - Stateroom
Is Exercise The Answer For Mental Health Claims?
PRESENTATION
Chair: Angela Sormaz
Ingrid Hand
2.202.50pm30
INNOVATION
Hilton - Level 3 - Grand Ballroom A
Stronger Minds, Stronger Recovery - Enhancing Well-being Post-Motor Vehicle Crashes
PRESENTATION
Chair: Kimberley WC Walker
Peter Casey
Katie Jackson
2.30pm
2.352.50pm15
EXPERIENCE
Hilton - Level 4 - Wellness Lounge
Pause. Breathe. Renew.
WELLNESS
Margie Hellman
2.353.05pm30
EXPERIENCE
Hilton - Level 4 - Labs Area
Game Changer Beyond the Norms: Solving Functional Capacity Myths and Job Demands for Better Return to Work
LAB
Dr Boris Fedoric
Toby Roberts
2.453.15pm30
BREAKS
Break
Enjoy a session break to visit our Labs, Networking Hub, Wellness Lounge or Co-Working Space on Level 4 or our PIEF Village on Level 3!
3pm
3.154.05pm50
PLENARIES
Hilton - Level 3 - Grand Ballroom A
Industry Panel - Leveraging Opportunities through Collaboration & Co-Design
PANEL
Chair: Jason Lardelli
Megan Buick
Michael Frampton
Andrew Kefford PSM
Irina Simpson
Allicia Tsolis
3.203.50pm30
EXPERIENCE
Hilton - Level 4 - Labs Area
A Roll Of The Dice - Disability Is The Minority Group That Anyone Can Join, At Any Time
LAB
Alexa Locke
4pm
4.055pm55
PLENARIES
Hilton - Level 3 - Grand Ballroom A
Keynote - From Trauma to Transformation: Rehabilitation and Recovery in the Midst of Crisis - The Ukrainian Experience
PLENARY
Chair: Dr Nora Koslowski
Oleg Bilyanskiy
David Fryar
Tetiana Stawnychy
5pm
55pm0
BREAKS
Close
6.30pm
Awards Gala Dinner
6.3011.30pm
SOCIAL EVENTS
ICC - Grand Ballroom
Awards Gala Dinner
Tuesday, October 28
7am
7.158.15am60
EXPERIENCE
Hilton - Level 4 - Wellness Lounge
Move. Flow. Evolve.
WELLNESS
Margie Hellman
8am
PIEF Village Open!
8am4.30pm
BREAKS
Hilton - Level 3 - Exhibition Area
PIEF Village Open!
Join us in the PIEF Village for Registrations & Concierge, Exhibitors, Studio PIEF Podcast Studio, Exhibitor Stage, All Day Dining & a few surprises! We have a dedicated PIEF Village Food Hall located in Grand Ballroom B.
EVENTS
8.30am
8.559am5
PLENARIES
Hilton - Level 3 - Grand Ballroom A
Welcome Back
PLENARY
Chair: Dr Nora Koslowski
9am
910am60
PLENARIES
Hilton - Level 3 - Grand Ballroom A
Keynote - Lead, Manage and Engage Generations - Creating an Engaging Culture and Building Generational Teams
PLENARY
Dr Claire Madden
10am
10.1010.40am30
IMPACT
Hilton - Level 2 - Room 2
Before Blue: A Comcare And Beyond Blue Partnership - An Innovative Approach To Prevention And Early Intervention In The Workplace
PRESENTATION
Chair: Lauren McKirdy
Marion Chua
Tara Woodfull
10.1010.40am30
EXPERIENCE
Hilton - Level 4 - Labs Area
Game Changer Beyond the Norms: Solving Functional Capacity Myths and Job Demands for Better Return to Work
LAB
Dr Boris Fedoric
Toby Roberts
10.1010.40am30
INSPIRATION
Hilton - Level 4 - Breakout Room
Return To Work Superpowers: Empathy, Collaboration, And Facilitation
PRESENTATION
Chair: Nguyen Tran
Darrin Brandis
Jennifer Chate
Sharon Richens
10.1010.40am30
ISSUES
Hilton - Level 3 - Grand Ballroom A
The Pain Of Deprescribing Opioids In Workers Compensation: Shaping The Future Of Patient Care And Scheme Sustainability
PRESENTATION
Chair: Trina Moyes
Luke McGrath
Luke Ogilvie
10.1010.40am30
INNOVATION
Hilton - Level 2 - Stateroom
Will Better Practice Please Reveal (and Embed) Itself - A Collaborative Approach
PRESENTATION
Chair: Lynda Reeves
Alex Collie
Andrew Fronsko
10.30am
10.4010.55am15
BREAKS
Break
Enjoy a session break to visit our Labs, Networking Hub, Wellness Lounge or Co-Working Space on Level 4 or our PIEF Village on Level 3!
10.4010.55am15
EXPERIENCE
Hilton - Level 4 - Wellness Lounge
Pause. Breathe. Renew.
WELLNESS
Margie Hellman
10.5511.15am20
ISSUES
Hilton - Level 3 - Grand Ballroom A
Future-Proofing The Scheme: Strategies For Tackling Fraud In A Changing Environment (CTP)
PRESENTATION
Chair: Trina Moyes
Lucas Kalinak
Jenny O'Keeffe
10.5511.25am30
EXPERIENCE
Hilton - Level 4 - Labs Area
A Roll Of The Dice - Disability Is The Minority Group That Anyone Can Join, At Any Time
LAB
Alexa Locke
10.5511.25am30
INNOVATION
Hilton - Level 2 - Room 2
From Injury To Empowerment: Successful Early Intervention Through A Biopsychosocial Lens
PRESENTATION
Chair: Jake Krausmann
Samantha Breust
10.5511.40am45
IMPACT
Hilton - Level 4 - Breakout Room
See The Red Flags: Identifying Medication Risks In Injury Claims
WORKSHOP
Chair: Angela Sormaz
Jenan Abdulwahed
Esra Alzamily
10.5511.55am60
INNOVATION
Hilton - Level 2 - Stateroom
Reaching Further: Bridging The Pain Care Gap For Rural And Remote Workers With Virtual Reality And Telehealth
PRESENTATION & WORKSHOP
Chair: Kimberley WC Walker
Aaron Bowes
11am
11.2011.40am20
ISSUES
Hilton - Level 3 - Grand Ballroom A
Unpacking Fraud In Workers Compensation
PRESENTATION
Chair: Trina Moyes
Aidan Brophy
Nick Tyson
11.30am
11.30am12pm30
INNOVATION
Hilton - Level 2 - Room 2
Good to Go: We Can't Wait To Have You Back
PRESENTATION
Chair: Jake Krausmann
Noni Byron
Alex Grigg
11.40am12.10pm30
EXPERIENCE
Hilton - Level 4 - Labs Area
Game Changer Beyond the Norms: Solving Functional Capacity Myths and Job Demands for Better Return to Work
LAB
Dr Boris Fedoric
Toby Roberts
11.45am12.15pm30
ISSUES
Hilton - Level 3 - Grand Ballroom A
Between Good Intentions And Great Outcomes: Person-Centred In Practice
PRESENTATION
Chair: Trina Moyes
Kylie Smith
11.45am12.45pm60
INNOVATION
Hilton - Level 4 - Breakout Room
Human Insights, Digital Tools: Redesigning Systems for Better Outcomes
INNOVATOR15
Chair: Nathan Hartcher
Michael Di Donato
Branislava Godic
Thea Hobbins
Dr Angie Montgomery
12pm
12.0512.50pm45
INNOVATION
Hilton - Level 2 - Room 2
Building A Stronger Future With The Professional Standards Framework (PSF)
PANEL
Chair: Dean Gray
Chair: Lynda Reeves
Sophie Potter
Maria Sindoni
Mariam Tadros
12.0512.50pm45
INSPIRATION
Hilton - Level 2 - Stateroom
Navigating Complex Claims - Human Stories
PANEL
Chair: Rick Jones
Chair: Shane McCarthy
Daniel Aitken
Kelly Dawes
Sam McMillan
12.2012.45pm25
EXPERIENCE
Hilton - Level 4 - Wellness Lounge
Vibrate. Balance. Awaken.
WELLNESS
12.2012.50pm30
IMPACT
Hilton - Level 3 - Grand Ballroom A
Breaking Barriers: Delivering Culturally Appropriate Claims Services In Remote Regions
PRESENTATION
Chair: Lidia Stojanovski
Tina Dobson
Penny Moore
12.2512.55pm30
EXPERIENCE
Hilton - Level 4 - Labs Area
A Roll Of The Dice - Disability Is The Minority Group That Anyone Can Join, At Any Time
LAB
Alexa Locke
12.30pm
12.501.20pm30
BREAKS
Breaks
Enjoy a session break to visit our Labs, Networking Hub, Wellness Lounge or Co-Working Space on Level 4 or our PIEF Village on Level 3!
1pm
1.101.40pm30
EXPERIENCE
Hilton - Level 4 - Labs Area
Game Changer Beyond the Norms: Solving Functional Capacity Myths and Job Demands for Better Return to Work
LAB
Dr Boris Fedoric
Toby Roberts
1.201.50pm30
INNOVATION
Hilton - Level 3 - Grand Ballroom A
From Tension To Trust: Transforming Conflict Into Sustainable Return To Work Outcomes
PRESENTATION
Katie Giddins
Regan Stevenson
1.201.50pm30
INNOVATION
Hilton - Level 2 - Room 2
How Gallagher Bassett's AI Sentiment Analysis Tool Is Changing Claims Handling
PRESENTATION
Chair: Kimberley WC Walker
Liam O'Neill
1.202.50pm90
INNOVATION
Hilton - Level 4 - Breakout Room
It Pays To Care - Reclaiming Care In The Public Sector: Responding To Psychosocial Risk And Driving Systemic Change
PRESENTATION & WORKSHOP
Chair: Dr Nora Koslowski
Rachael Ford
Dr Mary Wyatt
1.202.50pm90
ISSUES
Hilton - Level 2 - Stateroom
Thriving With Age: Strategies For Supporting An Ageing Workforce
PRESENTATION & WORKSHOP
Chair: Trina Moyes
Sharon Richens
1.30pm
1.552.25pm30
EXPERIENCE
Hilton - Level 4 - Labs Area
A Roll Of The Dice - Disability Is The Minority Group That Anyone Can Join, At Any Time
LAB
Alexa Locke
1.552.25pm30
INNOVATION
Hilton - Level 2 - Room 2
Re-envisioning Recovery - Attending To Loss While Holding Hope: The Impact Of Dedicated Support Services For Family Members Impacted By Road Trauma
PRESENTATION
Chair: Jake Krausmann
Katie Jackson
Dr Jane Mowll
Christine Pryce
1.552.40pm45
IMPACT
Hilton - Level 3 - Grand Ballroom A
Joint Effort, Bigger Impact: How Collaboration With Plaintiff Lawyers Is Strengthening Our System
PANEL
Chair: Lauren McKirdy
Jeremy King
Sophie Lagana
Jason Williams
2.30pm
2.303pm30
INNOVATION
Hilton - Level 2 - Room 2
Beyond The Hospital: Transforming The Future Of Injury Recovery
PRESENTATION
Chair: Jake Krausmann
Isabel Lee
Katie Mackenzie
2.403.10pm30
EXPERIENCE
Hilton - Level 4 - Labs Area
Game Changer Beyond the Norms: Solving Functional Capacity Myths and Job Demands for Better Return to Work
LAB
Dr Boris Fedoric
Toby Roberts
2.453pm15
EXPERIENCE
Hilton - Level 4 - Wellness Lounge
Pause. Breathe. Renew.
WELLNESS
Margie Hellman
2.453.40pm55
PLENARIES
Hilton - Level 3 - Grand Ballroom A
Industry Panel - Compensable Medicine
PANEL
Chair: Megan Buick
Kimberly George
Steven Kaye
Mark Round
Dr Hugh Seward
2.553.40pm45
INSPIRATION
Hilton - Level 4 - Breakout Room
Beyond The Wheel: Rethinking Work-Related Road Safety In A Rapidly Changing World
PANEL
Chair: Allicia Tsolis
Danelle Carty
Michael Walsh
Russell White
3pm
33.30pm30
ISSUES
Hilton - Level 2 - Stateroom
The Loneliness Epidemic At Work: Why Connection Is The New Corporate Superpower
PRESENTATION
Chair: Trina Moyes
Sharon Darmody
3.053.35pm30
IMPACT
Hilton - Level 2 - Room 2
What The Data's Really Telling Us: A New Lens On Secondary Psychological Injury
PRESENTATION
Chair: Adrian Smith
Stacey Williams
3.30pm
3.404.30pm50
PLENARIES
Hilton - Level 3 - Grand Ballroom A
Industry Panel - Driving Insight to Action: 2026 & Beyond
PANEL
Chair: Dustin Bartley
David Bacon
Don Ferguson
Samantha Fuller
Mark Pittman
Karen van der Hoeven
4.30pm
4.304.40pm10
PLENARIES
Hilton - Level 3 - Grand Ballroom A
Farewell & Announcement of PIEF 2026!
PLENARY
Geniere Aplin
David Fryar
Kath Gobbi
Jason Lardelli
Noel Lyons
4.406.40pm120
SOCIAL EVENTS
Hilton - Level 4 - Zeta Bar
Farewell Reception
EVENTS